Suvia — Support
Questions, bug reports and feature requests: <span class="eb" data-eb="aW5mb0Btb2Jlcml1bS5jb20=">[e-mail]</span>
Why is my target not 2 litres?
Because a fixed number is not a target. Suvia starts from your weight, age and sex, then adds the day's heat, humidity, altitude, steps and exercise. Open the breakdown on the home screen: every addition is listed in millilitres with its reason.
My doctor limited my fluid intake.
Settings → enter the limit and lock it. Suvia then stops suggesting a target of its own and keeps you inside the limit.
Reminders are not arriving.
Notifications must be allowed for Suvia in iOS Settings, and your waking hours in the app must cover the time you expect them.
I bought a paid plan and it is not active.
Paywall → Restore Purchases. Purchases are tied to your Apple Account, so the same purchase works on your other devices.
Where is my data?
Only on your iPhone. There is no account and no server — see the privacy policy.
Is Suvia medical advice?
No. It is not a medical device and does not diagnose or treat anything.