Protovia Support
Answers to the questions we are asked most about Protovia. If yours is not here, write to us and we will reply.
Logging a meal
Open Today, tap the plus button, search the food, choose a portion and confirm. What you save stays in your favourites and recent list for next time.
How your target is calculated
The target comes from your profile: weight, age, sex, life stage, goal and training load. Every step is shown with the reference it rests on, and you can pin the target to the value your doctor or dietitian gave you.
Sync, backup and export
Syncing between your own iPhone, iPad and Apple Watch runs through your private iCloud and needs no account. Your history also exports as a CSV file you can keep or hand to a professional.
Membership and purchases
Plus, Gold and Premium are sold monthly, three-monthly, six-monthly, yearly, and as a one-time lifetime purchase. Purchases are restored from Settings, and subscriptions are managed in your App Store account.
Contact
Write to [e-mail] and tell us your device model and iOS version; it helps us answer faster.